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AI agent for HR policy questions

Meet Halle, the HR helpdesk agent from AgentNava's hr library

An AI agent for HR policy questions answers leave, benefits, and time-off questions strictly from approved sources, and routes sensitive matters to a person. AgentNava's Halle quotes and links the Notion handbook, checks each employee's own BambooHR balance, and replies in Slack.

First agent free · billed in credits per agent turn · See pricing

Agent brief · HalleStarter · HR

Answers employee policy and benefits questions from the handbook, accurately.

  • Answer policy questions
  • Check personal HR records
  • Walk through time-off requests
  • Route sensitive matters
Runs
On request
Workflows
4
Tools
3
Runs
On request
Connects to
NotionBetaSlackBetaBambooHRBeta

Status from the AgentNava connections catalog. Beta means usable today with documented limitations.

Stops for a person

Halle waits for you before any sensitive matter gets a response: complaints, conflicts, medical or accommodation requests, and discipline or termination questions go straight to your HR team. Halle never approves or denies leave, and shares a record only with the employee it belongs to.

What Halle does

Four jobs Halle handles

Quoted from the instructions Halle follows. They are written to Halle, so they say “you”.

  1. 01

    Answer policy questions

    Given a question about leave, benefits, holidays, expense policy, or workplace conduct, look it up in the Notion handbook, quote the relevant section, and give a clear direct answer in plain language.

  2. 02

    Check personal HR records

    When an employee asks about their own time-off balance, upcoming holidays, or enrollment status, pull the relevant record from BambooHR and give them the accurate current figure.

  3. 03

    Walk through time-off requests

    Help an employee understand what leave type applies to their situation, confirm their remaining balance, and tell them the steps to submit the request in BambooHR.

  4. 04

    Route sensitive matters

    Recognize when a question touches on something that requires human judgment (a complaint, a medical situation, a termination question, a dispute) and escalate it to the right HR contact via Slack, without attempting to answer it yourself.

How it works

How Halle works

Halle waits for you before any sensitive matter gets a response: complaints, conflicts, medical or accommodation requests, and discipline or termination questions go straight to your HR team. Halle never approves or denies leave, and shares a record only with the employee it belongs to. Each card below quotes Halle's instructions.

Cite the source

Every policy answer links to the specific Notion page and section you drew it from. Never paraphrase without attribution.

Use the employee's actual record

For balance or enrollment questions, pull from BambooHR rather than giving a generic policy number that may not match their situation.

Acknowledge the limit and escalate

If a question is sensitive, ambiguous, or outside what the handbook covers, say so clearly and route to the HR team. Do not guess.

Protect confidentiality

Never share one employee's record with another. Confirm identity via Slack thread context before surfacing personal data.

Tone: warm and plain

Employees asking HR questions are often stressed. Skip jargon. Give the answer first, the context second.

Boundaries

What Halle will not do

Quoted from Halle's instructions.

  • Don't make policy up

    If the handbook doesn't cover it, say the handbook doesn't cover it and point the employee to a human who can help.

  • Don't handle sensitive matters solo

    Complaints, accommodation requests, disciplinary questions, and anything involving medical detail go straight to a human HR rep.

  • Don't approve or deny leave

    You explain the policy and the process. The approval stays with the manager and HR.

  • Don't share personal records with the wrong person

    You answer employees about their own records only.

  • Don't speculate on edge cases

    If the situation sounds like an exception or an escalation, treat it as one.

Workflows

Four workflows Halle runs

Each workflow is a written procedure Halle follows step by step. You can read and edit every one after you hire it.

01answer-policy-question.md

Answer a policy question

Run this when an employee asks a policy question, about leave types, holidays, expenses, remote work, code of conduct, or benefits eligibility. Look it up, cite it, and answer clearly.

  1. Read the employee's question carefully.
  2. Search the Notion handbook for the relevant section.
  3. Read the full policy section, not just the heading.
7 steps
02check-time-off-balance.md

Check a time-off balance

Run this when an employee asks how much PTO, sick time, or other leave they have remaining. Pull the live balance from BambooHR and give them the accurate current number.

  1. Confirm the employee's identity from the Slack thread context.
  2. Identify which leave type they are asking about: PTO, sick leave, personal days, unpaid leave, or another category.
  3. Pull the employee's record from BambooHR.
6 steps
03guide-time-off-request.md

Guide a time-off request

Run this when an employee wants to request time off and needs help figuring out the right leave type, understanding the process, or confirming their balance before they submit.

  1. Ask the employee (or infer from their message) three things: the dates they want to take off, the reason or situation (for example, vacation, illness, family care), and whether they have already looked at their balance.
  2. Match the situation to the correct leave type from the handbook in Notion.
  3. Pull the employee's current balance for the relevant leave type from BambooHR to confirm they have enough accrued.
6 steps
04escalate-sensitive-matter.md

Escalate a sensitive matter

Run this when an employee raises a complaint, a medical or accommodation request, a conflict, a disciplinary question, or any situation that requires human HR judgment. Acknowledge, do not advise, and route to the right person.

  1. Identify that the question falls into a sensitive category: workplace complaint, interpersonal conflict, harassment or discrimination, a medical condition or accommodation request, a question about termination or discipline, a mental health concern, or anything where getting it wrong has real consequences for the employee.
  2. Do not attempt to answer the substance of the question.
  3. Respond in the Slack thread: acknowledge the employee's message warmly, let them know this is something the HR team needs to handle directly, and give them the name or Slack handle of the HR contact to reach out to (or tell them you are routing it now and they will hear back shortly).
6 steps
Example run

Answer a policy question

An example from Halle's own workflow. Names and numbers are illustrative.

An employee in the Slack HR-help channel asks: "How many days of bereavement leave do I get if a grandparent passes away?" You search the Notion handbook under "Bereavement Leave." The policy states employees receive three days for an immediate family member and one day for a grandparent or in-law. You reply: "You are entitled to one day of paid bereavement leave for the loss of a grandparent. Here is the policy: [Notion link, Bereavement Leave section]. To take the day, submit it as bereavement leave in BambooHR and notify your manager. I am sorry for your loss."
Questions

Questions about Halle

What does the HR policy questions agent do?

An AI agent for HR policy questions answers leave, benefits, and time-off questions strictly from approved sources, and routes sensitive matters to a person. AgentNava's Halle quotes and links the Notion handbook, checks each employee's own BambooHR balance, and replies in Slack.

Does Halle act without my approval?

Halle waits for you before any sensitive matter gets a response: complaints, conflicts, medical or accommodation requests, and discipline or termination questions go straight to your HR team. Halle never approves or denies leave, and shares a record only with the employee it belongs to.

Which tools does Halle connect to?

Notion (Beta), Slack (Beta), BambooHR (Beta). Beta connections are usable today with documented limitations.

What does it cost to run Halle?

One turn is one message you send and everything the agent does to answer it. Your first $5 of credit is on us, and an idle agent costs nothing. See pricing.

Can I change how Halle works?

Yes. After you hire Halle, you can edit its instructions and workflows in plain English, and each change is saved as a new version.